Terms & Conditions

  1. By entering this Promotion, entrants will be deemed to have accepted and be bound by these terms and conditions. Promotional materials relating to the Promotion, including all information on how to enter the Promotion, also form part of these terms and conditions. In the event of any conflict between any terms referred to in such Promotion materials and these terms and conditions, these terms and conditions take precedence.
  2. The Promotion is open to UK including Northern Ireland and Republic of Ireland residents aged 18 and over, with the exception of employees and agents of Danone Limited or any of its subsidiary of affiliated companies, members of the immediate families or households of such employees, and anyone otherwise connected with the operation or fulfilment of the Promotion.
  3. Internet access, a valid email address and a mobile phone number is required.
  4. Entrants are also deemed to have accepted the website terms and conditions and privacy policy applicable to the website through which entries to the Promotion must be placed. Such terms can be found here: www.actimel.com
  5. The promoter reserves the right to require entrants to prove they are eligible to enter the Promotion. If a winner is found to be ineligible, the promoter reserves the right to award their prize to another participant and to require the return of any prize already awarded.
  6. Entry
  7. The Promotion starts at 00:01 UK time on 01/01/2020 and all entries must be received by no later than 23.59 UK time on the closing date of 31/03/2020.
  8. To enter the Promotion, entrants from Great Britain must:
    • Buy a pack of Actimel (8pk or 12pk only) which references the Everyday Hero promotion and enter the unique activation code found on the lid of one of the bottles. Entrants can visit www.actimel.com for more information on where the code is.
    • Entrants must then Go on www.actimel.com and provide us with the name of the entrants’ everyday hero (who must be over the age of 18 and living in the same country as the entrant), how they know them, and in 200 characters or more, how their nominated everyday hero is helping the entrant to get through the day this winter. More details of the judging criteria can be found in the Winners section of these terms and conditions.
  9. No purchase necessary for residents in Northern Ireland and Republic of Ireland. Residents in Northern Ireland and Republic of Ireland can enter the Promotion by visiting www.actimel.com and follow the second step above.
  10. Entrants must also provide their name, email address, country of residence, postcode and mobile phone number with their entry onto the relevant section of the website. Entries submitted by any other means will not be accepted.
  11. The use of script, macro or any automated system to enter the Promotion is prohibited and entries made (or which appear to have been made) using any such system may be treated as void. Any illegible, incomplete or fraudulent entries will be rejected.
  12. Entrants represent and warrant that they have obtained all rights, licences, and permissions necessary, in writing, from any person who may have helped create and/or be featured in their entry and that their entry to the Promotion fully complies with these terms and conditions and:
    1. is their original work and does not include the work of a third party, or if it does include such work that they have obtained all rights, licences, and permissions necessary, in writing;
    2. has not previously been submitted in any promotion or other promotion and has not won an award or prize of any kind;
    3. does not contain any use of the names, likenesses, photographs, or other identifying elements, in whole or in part, of any person, living, or dead without permission (proof of which must be provided to the promoter upon request);
    4. does not include trade marks, logos, or copyright protected material which belongs to third parties without permission (including, but not limited to, company names, music, photographs, motion picture or television programme clips or audio tracks, works of art, or images published on or in websites, television, movies, or other media);
    5. is not subject to any third party agreements and the promoter will not be required to pay or incur any sums to any person or entity as a result of its use (as set out in these terms and conditions) or the exploitation of the idea or rights therein;
    6. does not defame, misrepresent, or contain disparaging remarks or any other content which could adversely affect the name, reputation or goodwill of the promoter or any other individuals and/or entities (the determination of which shall remain in the sole discretion of the promoter);
    7. does not contain pornographic or sexual content, hateful or discriminatory content of any kind (including racism, sexism, etc.), does not contain content which promotes violence or harm to another living creature or any other offensive, obscene or inappropriate content (the determination of which shall remain in the sole discretion of the promoter);
    8. does not include threats of any kind or anything that may intimidate, harass, or bully anyone, or invade the privacy of any person (the determination of which shall remain in the sole discretion of the promoter);
    9. does not violate any applicable local state, provincial, national or international law or include any content that would encourage or provide instructions for a criminal offence;
    10. does not feature, refer to, or mention any brands competing with the promoter; and
    11. does not contain any known virus, trojan horse, worm, trapdoor or similar software that may in any way infect or affect any of the promoter's hardware or software systems.
  13. Only one entry per person. Any entries in addition to this may be disqualified. Entrants may only win one prize per person, irrespective of the number of entries submitted.
  14. The winners
  15. There will be 3 pairs of winners - 2 from the UK (including Northern Ireland) and 1 from Republic of Ireland.
  16. The winners of the Promotion will be the 3 entrants whose nominated everyday hero demonstrates strong resilience, contributes to the community or helps the entrant get through the day, and is an unsung hero who deserves to be celebrated.
  17. The winners will be selected by the 30/04/20 by an independent panel of judges. In the first instance, 5000 entries from the UK and 500 entries from the Republic of Ireland will be randomly selected through automated means from all complete, eligible, properly submitted entries received before the end of the applicable closing date. The independent panel of judges will then review these randomly selected entries against the judging criteria and will select the winners. The panel of judges' decision is final. In the event there are less entries than the numbers listed above, the entries that are received will be reviewed in line with the process set out in these terms and conditions.
  18. Entrants agree that any copyright and other intellectual property rights vesting in their entry to the Promotion will be owned by the promoter and to this effect, by entering the Promotion entrants agree to hereby unconditionally and irrevocably assign to the promoter, as legal and beneficial owner and with full title guarantee, by way of present assignment of all present and future rights, all rights, title and interest in all intellectual property rights in or arising out of their entry to the Promotion, for the full duration of such rights. Entrants also hereby agree to irrevocably and unconditionally waive any and all moral and similar rights vesting in their entry to the Promotion and to undertake to execute all such documents as are reasonably required by the promoter to perfect the transfer or assignment of all rights, title and interests referred to in these terms and conditions to the promoter. Entrants hereby represent and warrant that they have all rights necessary to grant the rights provided for in this paragraph, and that all materials forming part of their entry to the Promotion, and any use of such materials by or on behalf of the promoter, comply with all applicable laws, rules, and regulations and do not infringe or otherwise violate the intellectual property or other rights of any third party.
  19. The winners will be notified no later than 30/04/20 by email or phone (at the email address/phone number provided at the time of entry).
  20. The winners will be required to submit valid identification and their bank details. We will provide the winner with a consent form to share with their nominated everyday hero. The winners’ nominated hero will need to complete the consent form and email /post the signed consent form with their bank details to us in order for us to validate and transfer the prize to the winner and the winners’ nominated hero.
  21. The prize will be provided to the winner and the nominated hero by bank transfer.
  22. If any e-mails to the winners are returned as undeliverable / the winners refuse or are unable to provide eligible information including their bank details / the winners refuse or are unable to put us in touch with their heroes for receipt of their prize by 10/05/20, the promoter reserves the right to select an alternative winner to award their prize to another participant.
  23. If a winner has not claimed their prize by the date specified in the notification of winning, the promoter reserves the right to conduct a further random draw or select an alternative winner.
  24. Prizes
  25. The 3 pairs of winners will win £10,000 (UK including Northern Ireland) or €12,000 to share between the winner and their nominated everyday hero (£5,000 each / €6,000 each).
  26. The winners are responsible for paying all associated costs that are not specifically stated in these terms and conditions and all other incidentals.
  27. Each winner is also responsible for any personal or incidental expenses and any VAT, national and/or local tax liabilities incurred in claiming or using the prize.
  28. Each prize is as stated and is non-exchangeable and non-transferable and there is no other alternative to the prize in whole or in part.
  29. By participating in the Promotion, entrants agree that each prize is awarded on an "as is" basis, and that neither the promoter nor any of its subsidiary or affiliated companies, make any representations or warranties of any nature with respect to the prizes.
  30. General
  31. By entering the Promotion, the entrants agree to have their personal details (including name and photograph) and the reason for nominating their everyday hero featured in publicity materials relating to the Promotion without further reference, payment or other compensation. This includes making their name as a winner (if selected as a winner) available on our website www.actimel.com, and in all our communication materials (internal and external) between 01/05/2020 and 30/04/2021.
  32. Details of the winners will be available within 3 months of the Promotion closing date on request by sending a stamped addressed envelope to: Actimel Everyday Hero, Dept. Number 6890, Aylesbury, Bucks, HP19 8RR.
  33. Incomplete, illegible, misdirected, late or bulk entries will not be accepted. The promoter accepts no responsibility if entries are lost or not received or delayed. Proof of sending will not be taken as proof of receipt
  34. In the event that, for reasons beyond the promoter's reasonable control and not related to a winner, the promoter is unable to award a prize as described in these terms and conditions, the promoter reserves the right to award a prize of a similar nature and an equivalent value.
  35. In the event of a printing or other error resulting in there being more winners than prizes for the Promotion, the promoter reserves the right at any time to allocate the available prize by selecting another winner, through a further draw or to divide the prize or the value of the prize between the winners of the Promotion.
  36. Save where it has been negligent, the promoter will not be responsible for any damage, loss or injury resulting from entrants' entry into the Promotion or their acceptance and/or use of a prize, or for technical, hardware or software failures, lost, faulty or unavailable network connections or difficulties of any kind that may limit or prohibit their ability to participate in the Promotion.
  37. Nothing in these terms and conditions shall in any way limit the promoter's liability for death or personal injury caused by its negligence or for any other matter where liability may not as a matter of law be limited
  38. PARAGRAPHS 34 AND 34 CONTAIN DATA PROTECTION WORDING – PLEASE READ CAREFULLY
  39. The promoter will collect and process participants' personal information and it will be shared with the promoter's agents and affiliates to the extent necessary in order to conduct the Promotion including for the prizes to be delivered to the winners. If entrants do not provide any of the mandatory information requested when entering and taking part in the Promotion, they may not take part in the Promotion.
  40. Entrants' names and other personal details from their entry to the Promotion will be collected and stored by the promoter and its affiliates and held in accordance with the applicable privacy policy in place from time to time (see www.actimel-everyday-heroes.com/privacy)
  41. The promoter reserves the right to modify, cancel, terminate or suspend the Promotion in whole or in part, at its sole discretion, if it believes the Promotion is not capable of being conducted as specified within these terms and conditions or in the event of a virus, a computer bug or unauthorized human intervention or any other cause that is beyond the reasonable control of the promoter that could corrupt or affect the administration, security, impartiality or normal course of the Promotion.
  42. Neither the promoter nor any of its subsidiary or affiliated companies are responsible for any condition, circumstances, losses, failures or delays caused by events beyond its or their control such as (but not limited to) the acts or defaults of any supplier selected by the promoter to provide the prize or otherwise that may cause the Promotion to be disrupted or corrupted, or that may lead to loss or damage of a prize in transit to a winner.
  43. Any entrant who enters or attempts to enter the Promotion in a manner, which in the promoter's reasonable determination is contrary to these terms and conditions or by its nature is unjust to other entrants (including without limitation tampering with the operation of the Promotion, cheating, hacking, deception or any other unfair playing practices such as intending to annoy, abuse, threaten or harass any other entrants or the promoter and/or any of its agents or representatives) may be rejected from the Promotion at the promoter's sole discretion. Furthermore, where such actions have significantly impaired the Promotion, the promoter may, at its sole discretion, add further stages to the Promotion as it deems reasonably necessary in order to resolve any problems arising as a result of such actions.
  44. The promoter's decision is final and no correspondence will be entered into.
  45. These terms and conditions are governed by English law. The courts of England and Wales shall have exclusive jurisdiction to hear any dispute or claim arising in association with the Promotion or these terms and conditions.

PROMOTER: Danone Limited, 6th Floor, Building 7 Chiswick Park, 566 Chiswick High Road, London, United Kingdom, W4 5YG

Please do not send entries to this address.