By entering this Promotion, entrants will be deemed to have accepted and be bound by these
terms and conditions. Promotional materials relating to the Promotion, including all
information on how to enter the Promotion, also form part of these terms and conditions. In
the event of any conflict between any terms referred to in such Promotion materials and these
terms and conditions, these terms and conditions take precedence.
The Promotion is open to UK including Northern Ireland and Republic of Ireland residents
aged 18 and over, with the exception of employees and agents of Danone Limited or any of
its subsidiary of affiliated companies, members of the immediate families or households of
such employees, and anyone otherwise connected with the operation or fulfilment of the
Internet access, a valid email address and a mobile phone number is required.
Entrants are also deemed to have accepted the website terms and conditions and privacy
policy applicable to the website through which entries to the Promotion must be placed. Such
terms can be found here: www.actimel.com
The promoter reserves the right to require entrants to prove they are eligible to enter the
Promotion. If a winner is found to be ineligible, the promoter reserves the right to award their
prize to another participant and to require the return of any prize already awarded.
The Promotion starts at 00:01 UK time on 01/01/2020 and all entries must be received by no
later than 23.59 UK time on the closing date of 31/03/2020.
To enter the Promotion, entrants from Great Britain must:
Buy a pack of Actimel (8pk or 12pk only) which references the Everyday Hero promotion
and enter the unique activation code found on the lid of one of the bottles. Entrants can
visit www.actimel.com for more information on where the code is.
Entrants must then Go on www.actimel.com and provide us with the name of the
entrants’ everyday hero (who must be over the age of 18 and living in the same country
as the entrant), how they know them, and in 200 characters or more, how their nominated
everyday hero is helping the entrant to get through the day this winter. More details of
the judging criteria can be found in the Winners section of these terms and conditions.
No purchase necessary for residents in Northern Ireland and Republic of Ireland. Residents in
Northern Ireland and Republic of Ireland can enter the Promotion by visiting
www.actimel.com and follow the second step above.
Entrants must also provide their name, email address, country of residence, postcode and
mobile phone number with their entry onto the relevant section of the website. Entries
submitted by any other means will not be accepted.
The use of script, macro or any automated system to enter the Promotion is prohibited and
entries made (or which appear to have been made) using any such system may be treated as
void. Any illegible, incomplete or fraudulent entries will be rejected.
Entrants represent and warrant that they have obtained all rights, licences, and permissions
necessary, in writing, from any person who may have helped create and/or be featured in
their entry and that their entry to the Promotion fully complies with these terms and
is their original work and does not include the work of a third party, or if it does include
such work that they have obtained all rights, licences, and permissions necessary, in
has not previously been submitted in any promotion or other promotion and has not
won an award or prize of any kind;
does not contain any use of the names, likenesses, photographs, or other identifying
elements, in whole or in part, of any person, living, or dead without permission (proof
of which must be provided to the promoter upon request);
does not include trade marks, logos, or copyright protected material which belongs
to third parties without permission (including, but not limited to, company names,
music, photographs, motion picture or television programme clips or audio tracks,
works of art, or images published on or in websites, television, movies, or other
is not subject to any third party agreements and the promoter will not be required to
pay or incur any sums to any person or entity as a result of its use (as set out in these
terms and conditions) or the exploitation of the idea or rights therein;
does not defame, misrepresent, or contain disparaging remarks or any other content
which could adversely affect the name, reputation or goodwill of the promoter or any
other individuals and/or entities (the determination of which shall remain in the sole
discretion of the promoter);
does not contain pornographic or sexual content, hateful or discriminatory content of
any kind (including racism, sexism, etc.), does not contain content which promotes
violence or harm to another living creature or any other offensive, obscene or
inappropriate content (the determination of which shall remain in the sole discretion
of the promoter);
does not include threats of any kind or anything that may intimidate, harass, or bully
anyone, or invade the privacy of any person (the determination of which shall remain
in the sole discretion of the promoter);
does not violate any applicable local state, provincial, national or international law or
include any content that would encourage or provide instructions for a criminal
does not feature, refer to, or mention any brands competing with the promoter; and
does not contain any known virus, trojan horse, worm, trapdoor or similar software
that may in any way infect or affect any of the promoter's hardware or software
Only one entry per person. Any entries in addition to this may be disqualified. Entrants may
only win one prize per person, irrespective of the number of entries submitted.
There will be 3 pairs of winners - 2 from the UK (including Northern Ireland) and 1 from
Republic of Ireland.
The winners of the Promotion will be the 3 entrants whose nominated everyday hero
demonstrates strong resilience, contributes to the community or helps the entrant get
through the day, and is an unsung hero who deserves to be celebrated.
The winners will be selected by the 30/04/20 by an independent panel of judges. In the first
instance, 5000 entries from the UK and 500 entries from the Republic of Ireland will be
randomly selected through automated means from all complete, eligible, properly submitted
entries received before the end of the applicable closing date. The independent panel of
judges will then review these randomly selected entries against the judging criteria and will
select the winners. The panel of judges' decision is final. In the event there are less entries
than the numbers listed above, the entries that are received will be reviewed in line with the
process set out in these terms and conditions.
Entrants agree that any copyright and other intellectual property rights vesting in their entry
to the Promotion will be owned by the promoter and to this effect, by entering the Promotion
entrants agree to hereby unconditionally and irrevocably assign to the promoter, as legal and
beneficial owner and with full title guarantee, by way of present assignment of all present and
future rights, all rights, title and interest in all intellectual property rights in or arising out of
their entry to the Promotion, for the full duration of such rights. Entrants also hereby agree
to irrevocably and unconditionally waive any and all moral and similar rights vesting in their
entry to the Promotion and to undertake to execute all such documents as are reasonably
required by the promoter to perfect the transfer or assignment of all rights, title and interests
referred to in these terms and conditions to the promoter. Entrants hereby represent and
warrant that they have all rights necessary to grant the rights provided for in this paragraph,
and that all materials forming part of their entry to the Promotion, and any use of such
materials by or on behalf of the promoter, comply with all applicable laws, rules, and
regulations and do not infringe or otherwise violate the intellectual property or other rights
of any third party.
The winners will be notified no later than 30/04/20 by email or phone (at the email
address/phone number provided at the time of entry).
The winners will be required to submit valid identification and their bank details. We will
provide the winner with a consent form to share with their nominated everyday hero. The
winners’ nominated hero will need to complete the consent form and email /post the signed
consent form with their bank details to us in order for us to validate and transfer the prize to
the winner and the winners’ nominated hero.
The prize will be provided to the winner and the nominated hero by bank transfer.
If any e-mails to the winners are returned as undeliverable / the winners refuse or are unable
to provide eligible information including their bank details / the winners refuse or are unable
to put us in touch with their heroes for receipt of their prize by 10/05/20, the promoter
reserves the right to select an alternative winner to award their prize to another participant.
If a winner has not claimed their prize by the date specified in the notification of winning, the
promoter reserves the right to conduct a further random draw or select an alternative winner.
The 3 pairs of winners will win £10,000 (UK including Northern Ireland) or €12,000 to share
between the winner and their nominated everyday hero (£5,000 each / €6,000 each).
The winners are responsible for paying all associated costs that are not specifically stated in
these terms and conditions and all other incidentals.
Each winner is also responsible for any personal or incidental expenses and any VAT, national
and/or local tax liabilities incurred in claiming or using the prize.
Each prize is as stated and is non-exchangeable and non-transferable and there is no other
alternative to the prize in whole or in part.
By participating in the Promotion, entrants agree that each prize is awarded on an "as is" basis,
and that neither the promoter nor any of its subsidiary or affiliated companies, make any
representations or warranties of any nature with respect to the prizes.
By entering the Promotion, the entrants agree to have their personal details (including name
and photograph) and the reason for nominating their everyday hero featured in publicity
materials relating to the Promotion without further reference, payment or other
compensation. This includes making their name as a winner (if selected as a winner) available
on our website www.actimel.com, and in all our communication materials (internal and
external) between 01/05/2020 and 30/04/2021.
Details of the winners will be available within 3 months of the Promotion closing date on
request by sending a stamped addressed envelope to: Actimel Everyday Hero, Dept. Number
6890, Aylesbury, Bucks, HP19 8RR.
Incomplete, illegible, misdirected, late or bulk entries will not be accepted. The promoter
accepts no responsibility if entries are lost or not received or delayed. Proof of sending will
not be taken as proof of receipt
In the event that, for reasons beyond the promoter's reasonable control and not related to a
winner, the promoter is unable to award a prize as described in these terms and conditions,
the promoter reserves the right to award a prize of a similar nature and an equivalent value.
In the event of a printing or other error resulting in there being more winners than prizes for
the Promotion, the promoter reserves the right at any time to allocate the available prize by
selecting another winner, through a further draw or to divide the prize or the value of the
prize between the winners of the Promotion.
Save where it has been negligent, the promoter will not be responsible for any damage, loss
or injury resulting from entrants' entry into the Promotion or their acceptance and/or use of
a prize, or for technical, hardware or software failures, lost, faulty or unavailable network
connections or difficulties of any kind that may limit or prohibit their ability to participate in
Nothing in these terms and conditions shall in any way limit the promoter's liability for death
or personal injury caused by its negligence or for any other matter where liability may not as
a matter of law be limited
PARAGRAPHS 34 AND 34 CONTAIN DATA PROTECTION WORDING – PLEASE READ
The promoter will collect and process participants' personal information and it will be shared
with the promoter's agents and affiliates to the extent necessary in order to conduct the
Promotion including for the prizes to be delivered to the winners. If entrants do not provide
any of the mandatory information requested when entering and taking part in the Promotion,
they may not take part in the Promotion.
Entrants' names and other personal details from their entry to the Promotion will be collected
and stored by the promoter and its affiliates and held in accordance with the applicable
The promoter reserves the right to modify, cancel, terminate or suspend the Promotion in
whole or in part, at its sole discretion, if it believes the Promotion is not capable of being
conducted as specified within these terms and conditions or in the event of a virus, a computer
bug or unauthorized human intervention or any other cause that is beyond the reasonable
control of the promoter that could corrupt or affect the administration, security, impartiality
or normal course of the Promotion.
Neither the promoter nor any of its subsidiary or affiliated companies are responsible for any
condition, circumstances, losses, failures or delays caused by events beyond its or their control
such as (but not limited to) the acts or defaults of any supplier selected by the promoter to
provide the prize or otherwise that may cause the Promotion to be disrupted or corrupted, or
that may lead to loss or damage of a prize in transit to a winner.
Any entrant who enters or attempts to enter the Promotion in a manner, which in the
promoter's reasonable determination is contrary to these terms and conditions or by its
nature is unjust to other entrants (including without limitation tampering with the operation
of the Promotion, cheating, hacking, deception or any other unfair playing practices such as
intending to annoy, abuse, threaten or harass any other entrants or the promoter and/or any
of its agents or representatives) may be rejected from the Promotion at the promoter's sole
discretion. Furthermore, where such actions have significantly impaired the Promotion, the
promoter may, at its sole discretion, add further stages to the Promotion as it deems
reasonably necessary in order to resolve any problems arising as a result of such actions.
The promoter's decision is final and no correspondence will be entered into.
These terms and conditions are governed by English law. The courts of England and Wales
shall have exclusive jurisdiction to hear any dispute or claim arising in association with the
Promotion or these terms and conditions.
PROMOTER: Danone Limited, 6th Floor, Building 7 Chiswick Park, 566 Chiswick High Road, London,
United Kingdom, W4 5YG
Please do not send entries to this address.